We are a customer-first company, and we strive to provide the best quality products with a seamless experience for you. Still, sometimes things happen, so if there’s anything wrong with the item you have received, we will do our best to fix it and be satisfied.

If you want to return the item, please contact us within 30 days of receiving the order at Trendaive@gmail.com If you have discovered our fault, please take pictures of the defected, or wrong case sent to you and attach them to the initial email with an explanation.

WARNING: Be careful with your purchase, under no circumstances can we exchange or refund custom products, unless the product has a manufacturer defect.

Please contact us before returning any item. Refunds require prior contact and, for defective items, a description of the quality issue.

Refunds usually take 5 to 10 business days. 

The returned product must not be used and should be sent to us in its original packaging.

Please write “RETURNED ITEM” on the packaging so that certain misunderstandings could be avoided.

If you still have additional questions about returning the item, feel free to contact us at trendaive@gmail.com.